Core Viewpoint - The incident involving the Sam's Club app has raised significant concerns among users, particularly regarding potential security vulnerabilities and the company's response to the issue [1][4]. Group 1: Incident Overview - On November 6, a user reported that while attempting to pay with a "Minsheng Sam's Club co-branded credit card," the app redirected them to a pornographic website [1]. - Initial customer service responses suggested that the issue might be due to the user downloading the app from an unverified source, offering a compensation of 30 yuan, which was rejected by the user [2]. Group 2: Company Responses - Following media coverage, Sam's Club acknowledged the incident and indicated that it might be related to DNS hijacking, distancing themselves from direct responsibility [3]. - On November 7, Sam's Club issued a second statement, emphasizing that they take the feedback seriously and that their technical team believes the issue is likely due to network hijacking attacks on the user's device. They committed to enhancing security measures and stated that they had not received other similar complaints [4]. Group 3: Public Reaction - User comments on social media suggested that the issue might be attributed to the internet service provider rather than Sam's Club, with some users humorously blaming the incident on the company's management [5].