[music] [music] >> I kept staring at my phone as the flight started descending into Johannesburg Airport. My phone is just not starting up. It froze.And somewhere over the Indian Ocean, I did the inevitable that I had been pushing back a long time. I hit the reformat, ignoring the warning message, all your data will be lost. I don't know whether it's a courage or sheer stupidity.And the next few days, it was utter chaos. I had to reinstall all apps, rebuild my contacts. Known people became unknown.I saw a c ...