[Music] [Applause] If you're anything like most people, you don't have to search your memory too far back to remember a time that you failed miserably. Of course, there's an exception to every rule. So, for the one or two of you who are perfect, this is not for you.I'll never forget the time that I came face to face with my biggest professional failure. The year was 2017. I was working in the Houses of Parliament and I was speaking to one of my colleagues.I mentioned to him that I had a desire to study a ma ...