Core Insights - Diane Morais has been appointed to the board of directors of First Citizens BancShares, Inc. and its subsidiary, First-Citizens Bank & Trust Company, effective July 1, 2025 [1] Group 1: Diane Morais' Background and Experience - Morais has over 30 years of experience in the financial services sector, most recently serving as President of Consumer and Commercial Banking at Ally Bank from 2017 until her retirement in 2024 [2] - At Ally, she was instrumental in the creation and launch of the Ally brand in 2009 and oversaw various banking divisions including deposits, online brokerage, mortgage, and credit card businesses [2] - Prior to her tenure at Ally, Morais spent 12 years at Bank of America in senior roles and nine years at Citibank in the credit card division [3] Group 2: Contributions to First Citizens BancShares - Frank B. Holding, Jr., chairman and CEO of First Citizens, expressed confidence in Morais' customer-centric vision and leadership style, which aligns with the company's long-term focus [3] - Morais will serve on the Joint Risk Committee and Joint Technology Committee of First Citizens BancShares and First Citizens Bank [5] Group 3: Community Involvement and Recognition - Morais is actively involved in the Charlotte community, serving on the boards of several organizations and volunteering for various charities [4][5] - She has been recognized as one of American Banker Magazine's 25 Most Powerful Women in Banking for nine consecutive years through 2023 and received the 2024 Lifetime Achievement Award from the Charlotte Business Journal [4]