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Amazon Reorganizes Health Business to ‘Move Faster'
PYMNTS.com· 2025-06-13 22:33
Core Insights - Amazon is reorganizing its healthcare business, Amazon Health Services, into six distinct units to enhance efficiency and innovation in addressing the fragmented healthcare experience for patients and customers [2][3]. Group 1: Organizational Changes - The restructuring involves creating six new divisions: One Medical Clinical Care Delivery, One Medical Clinical Operations and Performance, AHS Strategic Growth and Network Development, AHS Store, Tech and Marketing, AHS Compliance, and AHS Pharmacy Services [4]. - The leadership of the new units will include both long-time Amazon leaders and executives from One Medical, indicating a blend of internal and external expertise [2][4]. Group 2: Strategic Direction - The company aims to simplify its structure to move faster and innovate effectively in the healthcare sector [2]. - Amazon is expanding its healthcare offerings, including virtual care and chronic condition management, through strategic partnerships with companies like Teladoc and mental health providers [5]. Group 3: Competitive Landscape - Amazon is competing with Walmart not only for retail dollars but also for healthcare infrastructure, media, and cloud services [4]. - The company is actively working to redefine healthcare access and challenge established players in the industry [5]. Group 4: Recent Developments - In November, Amazon expanded its healthcare services by introducing the Amazon One Medical Pay-per-visit telehealth service, which provides care for various conditions and on-demand messaging visits with clinicians [6].