You know, when you talk about the third quarter, it's a little shy of what the analysts are expecting. And part of the issue is going to be the IT outage that you suffered uh just within the last week and you indicate that there may be more IT outages that's not reassuring to customers. Uh h how when do you feel like you will have addressed this issue and you can say yes, it is behind us.Yeah, Phil, first uh I want to apologize to our guest for the IT outage over the last weekend. uh it was very disruptive ...