CSX Conference Call Summary Company Overview - **Company**: CSX Corporation (NasdaqGS:CSX) - **Date of Conference**: September 17, 2025 - **Speakers**: Joe Hinrichs (President and CEO), Sean Pelkey (CFO), Matt Korn (Head of Strategy) Key Points Industry Position and Network - CSX is recognized as the best-run railroad in the East and arguably in North America, emphasizing operational discipline and efficiency [3][4] - The network spans from Chicago to New York, down the I-95 corridor, and includes recent acquisitions like Pan Am Railways, enhancing reach into New England and Florida [4] - CSX is actively pursuing partnerships with other railroads to leverage its competitive position [4] Business Segments Performance - The merchandise segment has outperformed industrial production growth in 2023 and 2024, marking the first such outperformance in over a decade [5] - The intermodal business is experiencing growth, supported by a new partnership with BNSF [5] - Domestic coal volumes are holding up better than expected due to increased electrical generation needs, despite a flat outlook for the segment [6][21] - Export coal has declined due to global conditions and specific issues on the network, but recovery is anticipated [7] Industrial Development - There is a notable increase in inquiries from customers looking to expand or build new facilities along CSX's network, aligning with the U.S. government's push for domestic manufacturing [7][8] - CSX expects 1% to 2% growth over the next couple of years, driven by diversified merchandise segments [9] Infrastructure and Technology Investments - The Howard Street Tunnel project, which will allow for double-stack clearance, is nearing completion and is expected to enhance volume and efficiency [10] - CSX is investing in technology to improve real-time operations and decision-making, which is crucial for maintaining network fluidity [28][30] Cost Management and Efficiency - CSX has achieved significant margin improvements, with a 550 basis point increase from Q1 to Q2 [14] - Restructuring efforts have been completed, with some associated costs expected in Q3 [15][19] - The company is focused on driving efficiency gains and managing costs effectively [15] Labor Relations - CSX's proactive approach to labor negotiations has fostered a collaborative environment, allowing for quicker recovery and operational improvements [34][36] Partnerships and M&A Considerations - CSX is exploring non-merger partnerships to enhance efficiency and service offerings, particularly in light of potential mergers in the industry [39][40] - The company is focused on solving inefficiencies in interchanges and improving service levels through collaboration with other railroads [40][41] Customer Feedback and Market Dynamics - Customers are increasingly looking for reliable and efficient rail services, with a preference for partnerships that enhance service quality [56][57] - CSX is committed to maintaining competitive solutions for customers, regardless of potential industry consolidations [70][73] Future Outlook - The company anticipates continued performance improvements and growth opportunities, particularly in intermodal and merchandise segments [63][64] - CSX is optimistic about the potential for new solutions and partnerships that will enhance service offerings and operational efficiency [61][62] Additional Insights - The focus on technology and innovation is seen as critical for the future of the rail industry, with CSX aiming to leverage data and AI for operational improvements [30][31] - The collaborative spirit among railroads is shifting from competition for market share to a focus on growing the overall market and improving customer service [40][54]