Fidelity Brokerage Services LLC, Member NYSE, SIPC, 900 Salem Street, Smithfield, RI 02917 ...

Financial Data and Key Metrics Changes - Full year fee and total revenue increased by 79% from 2023, with notable items excluded, fee revenue, net interest income, and total revenue each increased by 6% year over year in 2024 [13][14] - Earnings per share (EPS) was $8.21 compared to $5.58 in 2023, with a year-over-year EPS growth of 13% excluding notable items [14] - Pre-tax margin expanded by more than 100 basis points, and return on average tangible common equity was 19% [14] Business Line Data and Key Metrics Changes - Investment Services generated strong assets under custody and administration (AUCA) wins of over $2.3 trillion in 2024, with significant year-over-year increases in new servicing fee revenue wins [14][15] - State Street Alpha solution accounted for approximately 50% of the new AUCA wins, with seven new Alpha mandates achieved [15] - Investment Management franchise achieved record levels of management fees, generating $146 billion of net new assets in 2024 [17] Market Data and Key Metrics Changes - Despite lower average FX volatility in 2024, FX trading services generated double-digit revenue growth supported by strong client volumes [18] - The cash business generated $32 billion of inflows, while the institutional business also had positive inflows driven by U.S. defined contributions [17] Company Strategy and Development Direction - The company focused on driving revenue growth, improving sales performance, and enhancing its operating model, which led to strong financial performance and business momentum [12] - Strategic investments in capabilities and client value proposition have positioned the company to compete better and win [12][22] - The company aims to return about 80% of earnings to shareholders in 2025, subject to market conditions [19] Management's Comments on Operating Environment and Future Outlook - Management acknowledged the rapidly evolving operating environment and emphasized the importance of creating better outcomes for investors [11] - The company expressed strong conviction in its strategy and ability to serve clients well, despite current operating environment challenges [22] Other Important Information - The State Street Foundation invested nearly $22 million in 2024, focusing on education and workforce readiness initiatives [20] - The company announced the appointment of John F. Woods as the new Chief Financial Officer, expected to join in late August [21] Q&A Session Summary Question: Experience in the level of trust between first line managers and their teams - The board regularly reviews employee engagement scores, which include trust metrics, and has seen year-on-year improvement in these scores [48][50] Question: Why has State Street rebranded its ESG committee instead of eliminating it? - The company clarified that it does not have an ESG committee at either the board or management level, focusing instead on attracting and retaining talent through various management committees [53]

Financial Data and Key Metrics Changes - In Q1 2025, fee revenue increased by 6% year over year, while total revenue rose by 5% [11] - The pre-tax margin reached 30% excluding seasonal expenses, with EPS at $2.04 compared to $1.37 in Q1 last year, marking a 21% growth year over year [12][27] - Year over year, expenses increased by just 3%, contributing to strong fee and total operating leverage [21][42] Business Line Data and Key Metrics Changes - New asset servicing AUCA wins totaled $182 billion in Q1, with new servicing fee revenue wins of $55 million [12][31] - Management fees increased by 10% year over year, despite net outflows driven by an anticipated client transition [15][34] - FX trading revenue grew by 9% year over year, while securities finance revenues increased by 19% [37] Market Data and Key Metrics Changes - Period end AUCA and AUM increased by 6% and 9% year over year, respectively, reflecting higher market levels and positive flows [28] - Daily average global equity market levels were roughly flat, while daily average FX volatility declined slightly [29] Company Strategy and Development Direction - The company is focused on creating better outcomes for investors and enhancing its investment services, markets, software, and asset management capabilities [9][10] - Strategic progress in investment management is emphasized, particularly in low-cost ETFs, with a record AUM of $256 billion in low-cost ETFs [16][18] - The company aims for $350-400 million in new servicing fee revenue wins for the year, while being mindful of market variability [14][34] Management's Comments on Operating Environment and Future Outlook - Management acknowledges notable uncertainty in the operating environment, including trade policy, taxes, and interest rates [8][24] - Despite challenges, the company expresses confidence in its strategy and ability to deliver solid financial returns [25] - The company is prepared for various scenarios and is focused on maintaining expense discipline while investing in client capabilities [22][45] Other Important Information - The company returned $320 million to shareholders through common share repurchases and dividends [20][46] - The search for a permanent CFO is advanced, with an announcement expected soon [23] Q&A Session Summary Question: How does the company view the current market volatility? - Management highlighted that the current environment presents both challenges and opportunities, emphasizing their strong capital position to support clients [19][20] Question: What are the expectations for new servicing fee revenue wins? - The company maintains its target of $350-400 million in new servicing fee revenue wins for the year, despite potential market variability [14][34]