Core Insights - Cognizant Technology Solutions Corp. is exploring productivity tracking through mouse and keyboard movement, which may lead to increased scrutiny of employee activity [1][2] - The company has introduced a course for executives on workforce-management tools like ProHance, indicating a shift towards micro-tracking employee activities [2][4] Company Initiatives - The course specifies that employees will be marked "idle" if there is no activity for over 300 seconds and will be considered engaged in "activities away from the system" after 15 minutes of inactivity [3][10] - Cognizant does not currently plan to use these tracking tools for performance evaluations, but they will be used to assess time efficiency [4][9] - The company aims to understand client process steps and related time metrics to identify inefficiencies, as stated by a spokesperson [5] Industry Context - The use of workforce-management tools like ProHance is becoming common in the industry, with other firms such as Tesco and Wipro also employing similar systems [6][17] - Analysts suggest that Cognizant's actions are driven by client demand for productivity evidence, the shift to AI revealing inefficiencies, and the need for margin protection [7][8] - The trend of micro-productivity tracking is gaining traction across various sectors, despite concerns about privacy and employee morale [17][18] Financial Performance - Cognizant reported a revenue of $19.74 billion for the fiscal year 2023-24, reflecting a year-on-year increase of 1.98% [15] - The company has projected an annual growth rate of 6.6-6.9% for 2025, translating to expected revenues of $21.05-21.1 billion [15] Employee Sentiment - Some employees express confusion regarding the company's micro-management approach, noting that such tracking is uncommon [16] - Concerns about privacy and the implications of micro-management are prevalent among employees, as these tools become more standard in the industry [18]