Company Overview - 11X is building digital workers, including Alice, an AI SDR, and Julian, an AI voice agent [1] - The company relocated from London to San Francisco and rebuilt its core product, Alice, from the ground up [2] Alice Rebuild & Vision - The rebuild of Alice was driven by the belief that agents are the future [3] - The new vision for Alice centers on seven agentic capabilities, including chat-based interaction, knowledge base training via document uploads, AI-driven lead sourcing, deep lead research, personalized emails, automatic handling of inbound messages, and self-learning [11][12][13] Development Process & Tech Stack - The rebuild of Alice 2 took only 3 months from the first commit to migrating the last business customer [3][14] - The company chose a vanilla tech stack and leveraged vendors like Langchain to move quickly [15][16][17] - Langchain was chosen as a key partner due to its AI dev tools, agent framework, cloud hosting, observability, Typescript support, and customer support [18][19] Agent Architecture Evolution - The company experimented with three different architectures for campaign creation: React, workflow, and multi-agent systems [21] - The final architecture was a multi-agent system with a supervisor and specialized sub-agents for research, positioning, LinkedIn messaging, and email writing [44][45][46] Results & Future Plans - Alice 2 went live in January and has sourced close to 2 million leads and sent close to 3 million messages [52] - Alice 2 has generated about 21,000 replies, with a reply rate of around 2%, on par with a human SDR [52] - Future plans include integrating Alice and Julian, implementing self-learning, and exploring new technologies like computer use, memory, and reinforcement learning [53][54]