“Housing is the gateway for commerce,” says former American Express CEO Ken Chenault, who is now chairman and managing director of venture capital firm General Catalyst and chair of Bilt’s board. He credits Jain with creating a robust infrastructure around home payments and local commerce that can now be replicated across different geographies and partners. “What Bilt has been able to do is have housing become the anchor. No one has been able to establish this anchor at scale, and it’s frictionless. You go ...