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直面掌门人|爱婴室施琼:做零售就是做服务 服务消费者是根本
Core Insights - The maternal and infant retail industry is transitioning from a demographic dividend to a quality-driven growth model, prompting companies to seek new growth points and navigate challenges [2] - Aiyingshi, known as the "first stock in A-share maternal and infant retail," has found its path through enhancing its private brand matrix, upgrading store operations, and embracing online and offline channel integration [2] Group 1: Strategic Changes - Aiyingshi has updated its slogan from "Your Maternal and Infant Expert" to "Your Maternal and Infant Health Expert," indicating a strategic shift towards health-related services [4] - The company has optimized its store model, reducing the number of SKUs from approximately 3,000 to 1,500, which, despite a 3% revenue loss, has significantly improved store efficiency and profitability [4][5] - As of August 2023, Aiyingshi has opened 34 new quality maternal and infant stores across 22 cities, bringing the total number of stores to 504, with plans for further expansion [4] Group 2: Product Development - Aiyingshi has developed several private brands, including He Lan Shi and Bao Bei Yi Can, covering a range of products from nutritional foods to toys, creating a more comprehensive private brand matrix [5] - The company has focused on the development of a fruit puree product, achieving a price point nearly half that of similar products, emphasizing efficiency and food safety [5][6] Group 3: Financial Performance - In the first half of the year, Aiyingshi reported a revenue of 1.835 billion yuan, a year-on-year increase of 8.31%, and a net profit of 55 million yuan, up 20.16%, indicating improved operational efficiency [6] Group 4: Online and Offline Integration - Aiyingshi has embraced the O2O (online-to-offline) model, collaborating with platforms like Meituan and JD Daojia to enhance consumer shopping experiences, with e-commerce now accounting for nearly 15% of overall business revenue [8] - The company recognizes the importance of physical retail in providing consumer satisfaction and interaction, adapting to the growing trend of online shopping while maintaining a strong offline presence [8] Group 5: New Market Opportunities - Aiyingshi has ventured into the trendy toy market, opening its first Gundam Base store in Suzhou and planning to expand with 3 to 5 new stores annually over the next three years [9]