Payment Personalization
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What Adyen gets by embracing Uber at the airport
Yahoo Finance· 2026-02-17 20:28
Key insights: Adyen is powering payments on Uber's new ride-hailing kiosk at La Guardia airport in New York. What's at stake: Uber has been relying on Adyen to process more of its global payments. The pair's latest venture presents the fintech with an opportunity to improve payment personalization. Forward look: The ride hailing giant is also considering hotels and popular tourist destinations as potential sites to deploy kiosks. For the better part of 17 years, Uber has sought to gain ubiquity in ri ...
How payment personalization could change the way we pay
Yahoo Finance· 2026-01-26 10:40
Core Insights - The personalization of the shopping experience is becoming increasingly important, driven by advancements in artificial intelligence and data analytics [1][6][10] - Payment companies are competing for visibility in suggested payment options, similar to how merchants vie for product recommendations [2][12] - AI technologies are enabling rapid analysis of consumer data to optimize payment methods and enhance the checkout process [3][5][19] Group 1: Personalization in Payments - Personalization in payments involves understanding individual consumer behaviors, preferences, and shopping histories to tailor payment options [7][11] - The trend of personalization is accelerating, with a significant percentage of U.S. consumers using AI tools for shopping, indicating a shift in consumer behavior [13] - Payment companies must adapt to this trend or risk being left behind, as personalization becomes a critical factor in consumer decision-making [10][19] Group 2: Role of AI in Payment Personalization - AI can quickly evaluate various payment options and recommend the best one based on a shopper's history and financial situation [3][5] - The integration of AI in payment systems allows for more efficient and personalized shopping experiences, potentially leading to higher conversion rates for merchants [11][12] - Companies are collaborating with AI firms to enhance their payment offerings and ensure they are prominently featured in AI-driven shopping tools [19][20] Group 3: Implications for Merchants and Payment Companies - Merchants can leverage personalization to drive down costs and improve conversion rates by offering payment options that align with consumer preferences [11][12] - Payment companies are exploring how to position their products effectively at checkout, similar to how retailers manage product visibility [14][16] - The competitive landscape is evolving, with payment networks and companies needing to navigate the balance between profitability and consumer preferences [16][18]