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American Express Likes What It Sees in ‘Wait and See' Economy
PYMNTS.com· 2025-07-18 19:12
Core Viewpoint - American Express is proactively betting on continued consumer spending despite economic uncertainties, showcasing resilience in its customer base and strong financial performance [1][2]. Financial Performance - American Express reported record revenue of $17.9 billion, a 9% increase year-over-year, driven by fee income from premium cards and higher net interest revenue [5]. - Net income decreased by 4% to $2.9 billion as the company invested in technology and risk management systems [5]. - Cardmember spending reached a quarterly record, up 7% from the previous year, excluding currency fluctuations [7]. Consumer Behavior - Spending on discretionary categories like airlines and lodging was softer, while purchases in restaurants and everyday goods remained stable [3]. - Millennials and GenZ cardholders increased their spending by 10% and nearly 40%, respectively, indicating a shift towards premium annual-fee products [7]. Risk Factors - The company is monitoring potential impacts from announced or future tariff increases, which could affect cardmember confidence and lead to higher everyday prices [4]. - Despite no significant impact in Q2 results, there is caution regarding how rising import costs may affect small business customers [4]. Strategic Initiatives - American Express is set to refresh its Platinum card this fall, enhancing travel and lifestyle benefits while adjusting fees only at renewal [8]. - The company has partnered with Coinbase to launch a new CoinbaseOne card, allowing rewards in digital assets and positioning itself in the crypto space [8]. International Growth - The company continues to experience double-digit growth outside the United States, with management noting millions of new merchant locations and higher premium annual fees compared to domestic offerings [9].