John, one of the best leadership lessons I've ever received came from watching a junior member of my team publicly challenge a high-paid consultant that I had hired and then openly question my judgment in front of my entire team. Let me set the scene for you. I'm the CEO of a business that I started when I was 17 years old.About 10 years back, I decided that I wanted to certify the company to an international quality standard. This is a daunting task for a company our size. And we knew nothing about it.So, ...