Core Insights - Synchronoss Technologies reported a net income of $5.8 million and diluted EPS of $0.51 per share for Q3 2025, with total revenue of $42.0 million, of which 93.8% was recurring revenue [1][3][5] - The company anticipates adding a new customer in 2025 and a new Tier 1 customer in the first half of 2026, which is expected to contribute to revenue growth and profitability [3][5][6] Financial Performance - Total revenue decreased to $42.0 million from $43.0 million year-over-year, primarily due to delays in new customer signings and subscriber growth weakness [5][6] - Recurring revenue constituted 93.8% of total revenue, up from 92.2% in the prior year [6] - Gross profit was $29.2 million with a gross margin of 69.4%, compared to $29.9 million and a gross margin of 69.6% in the prior year [6] - Adjusted EBITDA was $12.0 million, with an adjusted EBITDA margin of 28.5%, compared to $12.7 million and a margin of 29.5% in the prior year [6] Cash Flow and Debt Management - Free cash flow for Q3 2025 was $35.9 million, significantly improved from $(27) thousand in the prior year [7] - The company received the full $33.9 million CARES Act Tax refund, which was used to reduce net debt to approximately 2.7 times anticipated FY25 adjusted EBITDA [5][6] Future Outlook - The company has revised its full 2025 outlook, projecting revenue between $169 million and $172 million, with recurring revenue of at least 90% [12] - Adjusted EBITDA is expected to be between $50 million and $53 million, equating to at least a 30% adjusted EBITDA margin [12]