To enhance customer experience and accelerate our ability to capture a greater share of wallet. To truly outperform, we must leverage our supplier community as a strong partner in these efforts as well. Over a year ago, we created a supplier council that we meet with regularly to share ideas and opportunities. These discussions are now evolving to the development of joint strategies to accelerate MSC's growth. For example, turning to slide four, I'm pleased to announce that in late February, we will be host ...

Financial Data and Key Metrics Changes - Average daily sales increased by 4% year over year, reaching approximately $966 million for Q1 2026, primarily driven by a price increase of 4.2% [11][20] - Gross margin for the quarter was 40.7%, consistent with expectations and flat compared to the prior year [15][22] - Reported operating margin was 7.9%, while adjusted operating margin was 8.4%, slightly above the midpoint of expectations [16][23] - GAAP EPS was $0.93, up from $0.83 in the prior year, and adjusted EPS was $0.99, compared to $0.86, reflecting a 15% improvement [23] Business Line Data and Key Metrics Changes - Core customer sales grew approximately 6% year over year, while national accounts improved by 3%, and public sector sales declined by 5% due to the federal government shutdown [12][21] - Daily sales in vending increased by 9% year over year, representing 19% of total company sales, while sales to customers with an implant program grew by 13% [21] Market Data and Key Metrics Changes - Demand across primary markets was described as stable, with aerospace remaining strong, while automotive and heavy truck showed some softness [17] - Average daily sales for fiscal December improved approximately 2.5% year over year, despite a month-over-month decline of roughly 20% due to holiday timing and customer shutdowns [18][19] Company Strategy and Development Direction - The company is focused on reconnecting with core customers and optimizing its sales organization to enhance customer experience and cost structure [4][5] - A growth forum is planned to engage approximately 1,400 associates with suppliers, aimed at accelerating growth through collaboration [7][8] - The company aims to maintain a strong culture and improve financial visibility through technology enhancements [9][10] Management's Comments on Operating Environment and Future Outlook - Management described the operating environment as stable, with expectations for continued traction on growth initiatives and price stability [17][30] - Despite challenges in December, management remains confident in achieving mid-single-digit growth for the fiscal year, supported by ongoing productivity initiatives [30] Other Important Information - The company reaffirmed its commitment to reducing greenhouse gas emissions by 15% by 2030 and has been recognized as a best company to work for [10] - Free cash flow for the quarter was approximately $7.4 million, representing about 14% of net income, with expectations of 90% free cash flow conversion for the fiscal year [24] Q&A Session Summary Question: What drove the 4% price increase and expectations for 2Q? - Management indicated that the price increase was in line with expectations, driven by prior price actions and ongoing inflation, particularly in metalworking [32][34] Question: What is the impact of IEEPA tariffs if ruled invalid? - Management noted that there would be an initial hit from lower inventories, followed by benefits as lower-cost inventory is received [36] Question: Clarification on the mid-single-digit growth comment? - Management expressed confidence in outperforming historical seasonal trends due to price and growth initiatives, despite typical seasonality suggesting lower growth [38][40] Question: Insights on public sector sales normalization? - Management expects public sector sales to return to normal levels, with a 50 basis point benefit anticipated in 2Q if no further government shutdown occurs [42] Question: Details on cost measures and service model adjustments? - Management explained that recent cost measures were aimed at optimizing the service organization to align with sales optimization efforts [43][46] Question: Expectations for gross margin and operating expenses in 2Q? - Management anticipates gross margins to be around 40.8% with potential upside, while operating expenses are expected to be variable based on sales growth [48][49]

Financial Performance & Sales Execution - C3AI's stock experienced a significant drop, reaching its lowest level in over two years, reminiscent of early 2023 [1] - The company acknowledges unacceptable sales execution despite a large market, strong product, and satisfied customers [2] - Preliminary first quarter results prompted a reorganization of sales and services teams [1] - The CEO admits that sales performance last quarter was inexcusable [7] Leadership & Strategy - C3AI has brought in a new generation of senior sales leadership in the last quarter, potentially causing confusion in sales management [4] - The CEO's health issues impacted his active participation in the sales process [5][6] - The CEO will transition to executive chairman, focusing on product strategy, partner relationships, and significant customer relationships [10][11] - The company is searching for a new CEO [10] Future Outlook - C3AI views the current situation as a "punctuation mark," not the end of the story, drawing parallels to other tech companies' past misses [8] - The company anticipates a return to form, suggesting that the current challenges will be forgotten in the near future [9]