Key findings include self-service as preferred checkout option for consumers, valuing speed, simplicity and control, but also point out what should be improved NORTH CANTON, Ohio, Jan. 29, 2026 /PRNewswire/ -- A recent study titled "The Evolution of Self- Checkout in Australia: Insights from Retailers and Consumers" from IDC and sponsored by Diebold Nixdorf (NYSE: DBD)*, reveals how self-service is reshaping customer experience in retail stores and why retailers' concepts are moving beyond speed and conveni ...