Service - Oriented Business
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Lowe's Q3 Looked Mild—Until You See What's Powering It
Forbes· 2025-11-19 16:15
Core Insights - Lowe's experienced a nearly 6% surge in pre-market trading, reflecting investor enthusiasm about operational progress despite only a 0.4% increase in comparable sales for Q3 [2][4] - The company is undergoing a transformation in its growth strategy, focusing on digital sales and professional customer engagement [4][10] Digital and Services Growth - Online sales increased by 11.4%, indicating strong momentum from Lowe's multi-year digital initiative [4] - There is a notable shift towards larger, project-oriented expenditures rather than small DIY purchases, suggesting a change in customer spending habits [5][10] Professional Customer Engagement - High single-digit growth in Pro comparable sales marks a significant improvement for Lowe's, which has historically lagged behind Home Depot in this sector [6][7] - Lowe's is gaining market share in the Pro segment, indicating a shift in competitive dynamics [7][12] Operational Scale and Capabilities - Lowe's operates 1,756 stores with 195.8 million square feet of retail space, facilitating 16 million weekly transactions and supported by 300,000 associates [8] - The company has a robust national distribution network, enhancing its ability to serve both large contractors and everyday homeowners [8] Strategic Acquisition - The acquisition of Foundation Building Materials (FBM) in October is expected to reshape Lowe's Pro strategy by providing access to high-demand product lines with strong contractor relationships [9][10] - This acquisition is seen as a significant move that enhances Lowe's ongoing demand in the Pro market [9] Future Outlook - The Q3 results indicate a strategic shift towards a more digital, service-oriented, and Pro-focused business model, positioning Lowe's for steadier growth in 2026 [10][12] - Increased digital tool usage and larger purchase orders from professional customers suggest a more resilient growth engine for the company [10][12]
Kimco Realty CEO details how shopping centers are changing: 'It's all about services'
CNBC· 2025-05-12 22:51
Core Insights - The business environment at shopping centers is shifting towards service-oriented businesses rather than traditional retail storefronts, with a focus on in-person services that are resistant to e-commerce [1] - There is a higher demand for shopping centers than supply, with grocery anchors dominating Kimco's centers and 80% of new deal flow coming from service-oriented businesses [2] - Vacancies are being mitigated by resilient businesses, with Kimco backfilling half of the vacancies from Party City's bankruptcy at 40% higher rent [3] Future Outlook - New apartment developments are viewed positively, with plans to convert shopping center parking lots into residential spaces as urban mobility evolves [4] - The concept of mixed-use developments is emphasized, where retail and residential spaces enhance each other, driving traffic and creating a harmonious environment [5]