Travel decision - making shift
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AI能订酒店了,旅游中间商慌不慌
3 6 Ke· 2026-02-12 12:56
Core Insights - The travel decision-making process is shifting from consumers to algorithms, leading to a change in the power dynamics within the industry [2][10][12] - Despite an increase in travel demand, major OTAs like Expedia and Traveloka are reducing their workforce, indicating a transformation in operational needs [1][2] - The focus of competition is moving from customer acquisition to the ability of products to be algorithmically processed and sold [15][18] Group 1: Industry Changes - The rise of AI is not just about smarter technology but a fundamental shift in decision-making authority from users to systems [9][10] - The overall transaction volume for HBX Group increased by 16% year-on-year, reaching €2.023 billion, while revenue growth was only 5%, indicating a decline in the take rate to approximately 8.4% [2][3] - The MEAPAC region is experiencing the fastest growth at 20%, but it also has the lowest take rate among HBX's three regions [5][6] Group 2: Implications for Supply Side - The new distribution model emphasizes the structural capabilities of products, requiring them to be easily interpretable by algorithms [15][18] - As algorithms take over decision-making, the criteria for products to be included in the transaction process are becoming more stringent, focusing on their ability to be automatically processed [16][18] - The industry's pricing power and fulfillment standards are being redefined, with a focus on specific technical capabilities that determine whether a product can be included in the transaction pool [17][18]