Core Viewpoint - UPS is facing challenges in clearing imported packages due to rapidly changing customs regulations, leading to potential disposal of parcels that cannot be cleared [1][7]. Group 1: Customs Challenges - The company has reported difficulties in navigating the customs process due to ongoing trade disputes and shifting import rules [1][7]. - A significant number of packages are stranded at UPS hubs because of missing or incomplete information required for customs clearance [7][8]. Group 2: New Procedures - UPS has implemented new procedures for handling parcels that cannot be cleared, including returning packages to the original shipper at their expense or disposing of them if the customer does not respond [2][3]. - The company makes multiple attempts to obtain necessary information for delayed shipments, with more than three contacts made per package [5][7]. Group 3: Compliance and Performance - Approximately 90% of packages that arrive on the first day of entry are cleared, indicating a high compliance rate despite the challenges [4]. - UPS remains committed to serving customers and is actively working to bridge the gap in understanding the new customs requirements [7].