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Outgoing T-Mobile CEO on why the company named Srini Gopalan as CEO: ‘He's ready'
Youtube· 2025-09-22 14:53
Leadership Change - T-Mobile announced a major leadership change with Mike Sever stepping down as CEO to become vice chairman, effective November 1st, while current COO Shini Gopalan will take over as CEO [1] - Sever emphasized the importance of timing for leadership transitions, stating that Gopalan is ready to lead during a period of unprecedented success for the company [1][3] Company Performance - T-Mobile reported record growth, achieving the greatest Q2 and year of growth in its history, indicating strong operational performance [1][3] - iPhone sales at T-Mobile reached all-time record highs, with double-digit growth compared to the previous year, reflecting strong customer acquisition and retention [2][3] Competitive Landscape - The competitive landscape in the wireless industry remains dynamic, with cable companies like Comcast and Charter aggressively entering the wireless market [7][8] - T-Mobile's strong network and digital capabilities position it well to attract customers, as the company believes that competition leads to more opportunities for customer switching [9][10] Digital Transformation - T-Mobile is leveraging digital skills and AI to simplify the customer switching process, aiming to enhance customer experience and reduce trade-offs [5][6] - The company has over 75 million downloads of its T Life app, which facilitates easier switching for customers [5]