Core Insights - AudioCodes' Voca Conversational Interaction Center (Voca CIC) has been awarded the 2025 CX Today Award for Best CX Deployment for its implementation at the University of Central Florida (UCF) [2][6] - The partnership with AT&T Business was recognized as Highly Commended in the Best CX Partnership category, highlighting the integrated UCaaS and CCaaS offering for Microsoft Teams [2][3] Company Achievements - The deployment at UCF consolidated over 40 helpdesks into a single contact center, serving 70,000 students and 10,000 staff, showcasing significant scalability and reliability [3][6] - This marks the second consecutive year that Voca CIC has received recognition at the CX Awards, following its 2024 win for Best Microsoft Teams Contact Center Solution [4][6] Product Features - Voca CIC is certified for Microsoft Teams and built on Azure, utilizing Azure Communication Services to deliver scalable, AI-first customer experience across multiple channels [4][9] - The solution allows new customers to build a conversational contact center quickly, including AI and omnichannel features, with a 30-day free trial available [5][6] Strategic Partnerships - The collaboration with AT&T Business enhances the offering of Voca CIC, integrating AT&T Cloud Voice to support enterprise migrations to Microsoft Teams Phone [3][9] - This partnership is positioned to simplify and modernize customer engagement as UCaaS and CCaaS integration accelerates across the industry [3][9]

Core Viewpoint - AudioCodes is set to release its financial results for the First Quarter of 2025 on May 6, 2025, before the market opens, reflecting the period ended March 31, 2025 [1] Financial Results Announcement - The financial results will be disseminated via news wires and posted on the corporate website [1] - A conference call to discuss the results will take place on May 6, 2025, at 8:30 a.m. Eastern Time, hosted by the President and CEO, Shabtai Adlersberg, and CFO, Niran Baruch [2] Conference Call Details - Investors can participate in the call by dialing 888-506-0062 in the USA or +1 973-528-0011 internationally, or via webcast on the AudioCodes investor website [3] - A replay of the call will be available approximately two hours after the conference call concludes [3] Company Overview - AudioCodes is a global leader in unified communications, voice, contact center, and conversational AI services, enhancing customer and employee experiences through improved communication and collaboration [5] - The company offers a wide range of products and SaaS services that ensure interoperability with major UCaaS and CCaaS platforms, including Microsoft Teams, Webex, and Zoom [5] - AudioCodes serves enterprises worldwide, including 65 Fortune 100 companies, focusing on productivity, collaboration, business process automation, compliance, and customer interaction [5]