Value leadership in franchising
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McDonald's will assess if franchisees are providing value under new standards
CNBCยท 2025-12-08 15:00
Core Insights - McDonald's is implementing new value deals, such as the McValue Menu, to attract budget-conscious customers amid economic challenges and shifting consumer trends [1] - The company is enhancing its global franchising standards to ensure accountability for value leadership, effective January 1, 2026 [2] - Franchisees, who operate about 95% of McDonald's restaurants, will be assessed on their pricing decisions to ensure they deliver value [3] Franchising Standards - The updated franchising standards aim to provide clarity and ensure consistent value across all restaurants [2] - Noncompliance with these standards could lead to penalties, including restrictions on opening new restaurants or termination of the franchise [2] - The new approach allows franchisees to incorporate local insights into their pricing strategies [3] Market Response - McDonald's has been focusing on value offerings to attract cash-strapped customers, as the restaurant industry shifts towards value-driven deals [4] - The company has successfully reversed same-store sales declines and attracted higher-income diners trading down to fast food [5] - CEO Chris Kempczinski expressed caution regarding ongoing consumer pressure, expecting it to persist into 2026 [6] Franchisee Relations - The changes in standards may create tension with U.S. franchisees, who have previously expressed concerns about the company's policies [7] - An advocacy group of McDonald's operators has called for financial support from the company to sustain discounts for franchisees [7] - McDonald's is also investing in tools to assist franchisees in addressing value in their local markets [8] Support for Franchisees - The company is providing approved pricing consultants and tools to help franchisees make informed pricing decisions [9] - This initiative aims to enhance the overall guest experience while maintaining local market relevance [9]