What does it take to go from blank page to live enterprise voice agent in 100 days? That’s the challenge we took on with Fin Voice at Intercom. Enterprise customer service demands high-quality, reliable voice interactions - but delivering that fast means wrestling with tough problems like latency, hallucinations, voice quality, and answer accuracy. We rapidly evaluated and integrated a full voice stack - including transcription, language model, text-to-speech, retrieval-augmented generation, and telephony - ...