Core Insights - Pindrop has partnered with BT to enhance voice security solutions for enterprise customers in the UK, addressing a significant rise in contact centre fraud, which has increased over 100% since 2021 and continues to grow by 26% year-over-year [1][5]. Group 1: Partnership Details - The collaboration will integrate Pindrop's patented technologies, Pindrop® Protect and Pindrop® Passport, into BT's enterprise portfolio, allowing businesses to reduce operational costs while improving security [2][4]. - The partnership aims to provide multi-layered protection for UK businesses, securing customer interactions and preventing fraud losses across millions of calls daily [2][5]. Group 2: Technology and Threat Landscape - Pindrop's technology utilizes device recognition, Phoneprinting® technology, behavioral analysis, and synthetic deepfake detection, addressing the rise of deepfake activity in contact centres, which has increased nearly seven-fold in the past year [3][4]. - Currently, 1 in every 106 calls shows signs of deepfake activity, highlighting the urgency for advanced security measures in the evolving threat landscape [3][4]. Group 3: Business Impact - The integration of Pindrop's solutions into BT's network provides UK enterprises with a crucial defense against escalating threats, ensuring a seamless experience for legitimate customers while improving fraud prevention and reducing agent handling time [4][5]. - The new capabilities are now available to UK enterprise customers, reinforcing a commitment to innovation and operational excellence in safeguarding trusted brands and institutions [5].