Business Model & Industry Context - Chebu Time Café is Mexico's first Time Café, blending coworking and traditional café elements, offering unlimited beverages, snacks, meeting rooms, and internet [1] - The hospitality industry in Mexico employs 8-10% of the national workforce, according to the National Institute of Statistics and Geography (INEGI) [1] - The restaurant and hospitality sector in Mexico may experience annual staff turnover rates as high as 100%, according to Hero Guest [1] Leadership & Human Resources - Chebu Time Café emphasizes a "generative leadership" approach, integrating human experience into the business [1] - Key practices include defining promises and non-negotiables in all processes, from hiring to client interactions [1] - The company prioritizes investing 51% of energy in people and 49% in the rest of the business to foster a human-centric culture [1] - Performance evaluations consider not only skills but also sincerity, reliability, care, and respect [2] Company Culture & Results - Chebu Time Café's staff turnover rate was only 6% last year [2] - 90% of leadership roles within Chebu Time Café are held by women [2] - The company promotes work-life balance by organizing shifts based on personal requests and implementing a role system for cross-training [2] Generational Considerations - Millennials (ages 20-44 this year) are increasingly in leadership positions [2] - Generation Z (ages 13-28) has an average job tenure of only 2 years and seeks workplaces that align with their values [2]