Financial Data and Key Metrics Changes - The company achieved over €500,000,000 in adjusted EBITDA over the last twelve months, with adjusted EBITDA growth of 4% to €133,000,000 and an adjusted EBITDA margin expansion of 70 basis points year over year to reach 21% [4][10][22] - Revenue for the quarter was up 1% year over year, reaching $631,000,000, which was above guidance midpoint [10][20] - Free cash flow generated in the quarter was $27,000,000, although it declined year over year due to one-time elements from the previous year [22] Business Line Data and Key Metrics Changes - Total transaction volume increased by 1% on a workday adjusted basis, with total transaction value (TTV) growing 3% to $7,900,000,000 [9][10] - The company reported a high customer retention rate of 95% over the last twelve months, with total new wins value reaching €3,200,000,000, including €2,200,000,000 from SME customers [5][10] Market Data and Key Metrics Changes - Transaction growth in The Americas reached 2% in May and June, while EMEA transactions improved dramatically to 3% during the same period [13] - Air transactions stabilized in May and June after a decline in April, with hotel transactions showing a 4% growth in May and June, outpacing air transactions [11][12] Company Strategy and Development Direction - The company is focused on efficiency gains and driving operating leverage, with a strong emphasis on increasing hotel revenues and digital transactions [12][21] - The pending acquisition of CWT is expected to create significant value, with anticipated net synergies of approximately $155,000,000 over three years [8][39] Management's Comments on Operating Environment and Future Outlook - Management noted that macroeconomic uncertainty impacted demand in April but improved in May and June, leading to confidence in the demand environment moving forward [10][11] - The company raised and narrowed its full-year 2025 guidance, expecting revenue growth of 2% to 4% year over year, with a midpoint of $2,488,000,000 [25][26] Other Important Information - The company has nearly $1,000,000,000 in available liquidity and plans to initiate a stock repurchase program under a previously announced $300,000,000 authorization [7][29] - The acquisition of CWT is valued at $540,000,000 on a cash-free, debt-free basis, with a portion of the consideration funded through cash on hand [9][28] Q&A Session Summary Question: Will ongoing share gains continue in the second half of the year? - Management confirmed that continued share gains are expected in the second half, driven by increased sales and marketing investments to accelerate net new wins [33] Question: Do you have visibility into CWT's 2025 performance? - Management stated that detailed information about CWT's financial performance will be available post-close, with an update expected during the Q3 results announcement [37] Question: What drove the deceleration in APAC? - The deceleration in APAC was primarily driven by Australia, influenced by the timing of tariffs and the mining vertical [42] Question: Are the declines in April recoverable? - Management indicated that the declines in April were due to macroeconomic uncertainty and not necessarily recoverable, as companies became more confident in planning in May and June [45]

Financial Data and Key Metrics Changes - The company achieved over €500,000,000 in adjusted EBITDA over the last twelve months, with adjusted EBITDA growth of 4% to €133,000,000 and an adjusted EBITDA margin expansion of 70 basis points year over year to reach 21% [4][11][22] - Revenue for the quarter was up 1% year over year, reaching $631,000,000, which was above guidance midpoint [11][20] - Total transaction value (TTV) grew 3% on a workday adjusted basis to reach $7,900,000,000, driven by transaction growth and higher average ticket prices [11][22] Business Line Data and Key Metrics Changes - Total new wins value reached €3,200,000,000 over the last twelve months, with €2,200,000,000 from SME customers, and a high customer retention rate of 95% [5][11] - Air transactions stabilized in May and June after a decline in April, while hotel transactions grew by 4% in May and June, outpacing air transactions [12][13] - Transaction growth for global multinational customers was up 3% in May and June, while SME customers saw a 2% growth, a significant improvement from April [12][14] Market Data and Key Metrics Changes - Transaction growth in The Americas reached 2% in May and June, while EMEA transactions improved dramatically to 3% [14] - The company noted that industries with greater exposure to tariffs, such as mining and oil, continued to see slower demand, while technology and financial services showed strong performance [15][17] - The meetings and events business is performing well, with an anticipated 5% year-over-year increase in the number of meetings in the second half of the year [17] Company Strategy and Development Direction - The company is focused on efficiency gains and driving operating leverage, which is reflected in flat adjusted operating expenses and strong margin expansion [4][22] - The pending acquisition of CWT is expected to create significant value, with an anticipated $155,000,000 in identified net synergies over three years [6][9][40] - The company plans to accelerate share repurchases and maintain a strong balance sheet post-acquisition [7][29] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the improved demand environment, noting that macroeconomic uncertainty seems to be moderating [16] - The company raised and narrowed its full-year 2025 guidance, expecting revenue growth of 2% to 4% year over year, with a midpoint of $2,488,000,000 [25][26] - Management indicated that the second half of the year is expected to show continued share gains and improved transaction growth, particularly in the SME segment [34][35] Other Important Information - The company has nearly $1,000,000,000 in available liquidity and has reduced net debt, with a leverage ratio of 1.6 times as of June 30, 2025 [6][23] - The acquisition of CWT is valued at $540,000,000 on a cash-free, debt-free basis, with $50,000,000 of shares to be issued to CWT shareholders [9][10] Q&A Session Summary Question: Does the ongoing low single-digit FX neutral revenue growth underwrite ongoing share gains? - Management confirmed that continued share gains are expected in the second half of the year, with increased sales and marketing investments to accelerate net new wins [33][34] Question: Do you have visibility into CWT's 2025 performance? - Management stated that detailed information about CWT's financial performance will be provided post-close, with an expectation of $155,000,000 in net synergies over three years [39][40] Question: What drove the deceleration in APAC? - The deceleration in APAC was primarily driven by Australia, influenced by the timing of tariffs and the mining vertical [44] Question: Are the declines in April recoverable? - Management indicated that April's weaker transaction volumes were driven by macroeconomic uncertainty, and those transactions are not necessarily recoverable [47] Question: How are July trends looking? - Management reported positive trends in July, consistent with guidance for the second half of the year, but emphasized the importance of September for Q3 volumes [52]

Financial Data and Key Metrics Changes - The company reported a 15% growth in adjusted EBITDA, with a margin expansion of 260 basis points and a 9% increase in free cash flow [4][6][21] - Total transaction volume increased by 4%, while total transaction value (TTV) grew by 5% to reach €8.3 billion [9][10] - Revenue rose by 4% to €621 million, driven by solid transaction growth and increased demand for products and services [9][21] Business Line Data and Key Metrics Changes - Transaction growth was stronger with global multinational customers, up 6%, while small and medium enterprises (SME) saw slower growth at 2% [11][12] - Hotel transactions grew by 5%, outpacing air transactions which grew by 2% [13] - The company maintained a high customer retention rate of 96% over the last twelve months [15] Market Data and Key Metrics Changes - Transaction growth was 3% in The Americas, 4% in EMEA, and 7% in Asia Pacific [14] - The U.S. air TTV growth was 3%, consistent with major U.S. airlines' commentary on corporate spend growth [12] - The meetings and events business saw a 2% year-over-year increase in the number of meetings and an 8% increase in spend for full year 2025 [33][60] Company Strategy and Development Direction - The company is focused on maintaining strong earnings growth, margin expansion, and cash generation despite economic uncertainty [5][6] - Continued investment in technology transformation, including automation and AI, is aimed at improving customer experience and productivity [16][30] - The capital allocation strategy includes a $300 million share buyback authorization and a focus on M&A opportunities [43][44] Management's Comments on Operating Environment and Future Outlook - Management noted more economic uncertainty and less visibility for the full year but expressed confidence in the company's long-term growth prospects [6][25] - The company expects business travel demand from its premium customer base to grow above GDP, with a focus on share gains and operating efficiency [25][39] - Adjusted EBITDA is expected to grow faster than revenue, with a full-year midpoint adjusted EBITDA guidance of $510 million, representing a 7% growth [40][41] Other Important Information - The company received two credit rating upgrades during the quarter, reflecting strong momentum [24] - Adjusted operating expenses declined by 1% year-over-year, demonstrating effective cost control [19][23] - The merger agreement with CWT was amended to reduce the purchase price and the number of shares issued [19][43] Q&A Session Summary Question: Have you witnessed any trade down in accommodations by your underlying clients? - Management indicated that premium and international volumes held up better than domestic, with a slight increase in average ticket prices and hotel rates [47][48] Question: Can you comment on SME wins and transaction values? - Management noted that while SME wins rose, organic growth in the SME segment has been lower due to tightened spending controls [50][51] Question: What is the next milestone for the CWT merger process? - The fact discovery process will be complete in early June, with a trial set for September 8, aiming for closure by the end of 2025 [52] Question: How has the macro environment evolved intra-quarter? - Management observed a stable trend in transaction growth, with most customers in a wait-and-see mode regarding travel policies and budgets [58][60] Question: What steps can be taken to increase the value proposition to clients? - Management emphasized that the company helps customers save money and provides comprehensive content access, which strengthens its value proposition in a weaker economic environment [64]

Amex GBT Q1 2025 Earnings Presentation May 6, 2025 GBT Travel Services UK Limited (GBT UK) and its authorized sublicensees (including Ovation Travel Group and Egencia) use certain trademarks and service marks of American Express Company or its subsidiaries (American Express) in the "American Express Global Business Travel" and "American Express GBT Meetings & Events" brands and in connection with its business for permitted uses only under a limited license from American Express (Licensed Marks). The License ...

Financial Data and Key Metrics Changes - The company achieved record adjusted EBITDA and revenue in 2024, with adjusted EBITDA up 26% year over year [7][24] - Revenue for the fourth quarter reached $591 million, an 8% increase year over year, while full year revenue was $2.42 billion, up 6% [22][24] - Free cash flow more than tripled in 2024, reaching $165 million, reflecting a 235% increase [25][27] - The leverage ratio improved to 1.8x at the end of 2024, down from 2.3x a year ago [25][28] Business Line Data and Key Metrics Changes - Transaction volumes increased by 5% in 2024, with total transaction value (TTV) rising by 8% [9][10] - The company reported a 39% increase in adjusted EBITDA for the fourth quarter, totaling $110 million [23][24] - Customer retention rates were impressive, with 99% for global multinational customers and 97% overall [14][33] Market Data and Key Metrics Changes - Transaction growth was 5% in The Americas, 2% in EMEA, and 12% in APAC [13] - The company noted that air transaction growth was 4%, with total TTV growth for air at 8% due to higher ticket prices [12] - The estimated value of new business wins in 2024 was $2.8 billion, with a notable increase in SME wins [13][32] Company Strategy and Development Direction - The company aims to deliver earnings growth ahead of revenue growth through technology-enabled productivity gains and a scalable cost base [6][9] - Investments in software and services are expected to drive top-line growth and enhance customer retention [7][9] - The company is focused on expanding its NDC content and enhancing customer experience through AI and automation [15][17][36] Management Comments on Operating Environment and Future Outlook - Management expressed confidence in achieving double-digit earnings growth in 2025, supported by strong commercial momentum and customer demand [9][31] - The outlook for business travel remains solid, with 80% of top customers expecting flat or increased travel spend in 2025 [31][32] - Management acknowledged the impact of higher prices and macroeconomic conditions on SME customers but expects gradual improvement in growth rates [52][80] Other Important Information - The company is pursuing the acquisition of CWT, with positive developments from the UK's Competition and Markets Authority [18][47] - The company has initiated a share repurchase program, with $300 million authorized for buybacks [8][30] - The company plans to invest $65 million in technology and organic growth initiatives in 2025 [29][46] Q&A Session Summary Question: Can you expand on the slight downtick in new business wins? - Management noted that the majority of wins come from SME customers and that fluctuations in large customer wins can affect quarterly results [50][51] Question: Have you seen any recent sentiment or budget changes in the SME space? - Management indicated stable growth in SME and expects a slight improvement as 2025 progresses, despite pressures from higher costs [52][53] Question: What is the expected closing timeline for the CWT acquisition? - The trial is scheduled for September 8, with a potential closing in the fourth quarter depending on the outcome [56][57] Question: Are there notable trends in government travel? - Management stated that government travel is not a significant part of their business and did not provide specific insights [61][62] Question: How does the CMA's decision impact the CWT deal in the U.S.? - Management confirmed that the CMA's positive finding is a favorable factor, but they continue to engage with the DOJ regarding the case [66][68] Question: What are the dynamics in SME retention and demand? - Management observed a slight uptick in SME growth rates and stable retention, with optimism for gradual improvement in 2025 [80][82]