Customer Experience Solutions

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Here's Why Concentrix Stock Is Sinking Today
Yahoo Finance· 2025-09-26 15:39
Key Points Concentrix provides customer experience solutions for a variety of businesses. The company failed to meet analysts' third-quarter 2025 earnings estimates. Management reduced fiscal 2025 EPS guidance. 10 stocks we like better than Concentrix › While the S&P 500 (SNPINDEX: ^GSPC) and Dow Jones Industrial Average (DJINDICES: ^DJI) are both moving higher this morning, shares of customer experience solutions specialist Concentrix (NASDAQ: CNXC) are moving in the other direction. After the c ...
Concentrix Corporation (NASDAQ: CNXC) Sees Positive Analyst Sentiment and Growth Potential
Financial Modeling Prep· 2025-09-25 00:00
Core Viewpoint - Concentrix Corporation is a leading provider of customer experience solutions, focusing on technology integration to enhance client interactions and serving various industries [1] Group 1: Stock Performance and Analyst Sentiment - Over the past year, the consensus target price for Concentrix has increased from $69.8 to $77.5, indicating growing analyst confidence in the company's performance [2][6] - Despite a recent earnings miss, analyst Vincent Colicchio has set a significantly higher price target of $183, reflecting strong future potential due to the company's focus on digital transformation and technology innovation [3][6] Group 2: Earnings Performance - In the recent Q2 2025 earnings call, Concentrix reported earnings of $2.7 per share, slightly below the Zacks Consensus Estimate of $2.76, but showed improvement from $2.69 per share in the same quarter last year, indicating resilience [4][6] Group 3: Strategic Focus and Market Position - The company's strategic focus on digital transformation and technology innovation is recognized by analysts, suggesting that Concentrix is well-positioned to capitalize on its strengths in the customer experience solutions market [5][6]
CX360, Inc. Commends FCC Decision to Require SMS Georouting for the 988 Suicide & Crisis Lifeline
Globenewswire· 2025-07-24 16:22
Group 1 - The FCC has adopted new regulations requiring text providers to develop a georouting system for text messages to the 988 Suicide & Crisis Lifeline, enhancing localized support for help seekers [1][3] - Mosaicx provides intelligent routing technology that supports both georouting and call routing, ensuring specialized crisis care for diverse communities, including veterans and Spanish speakers [2] - The decision by the FCC reflects a commitment to expanding communication options for individuals in crisis while maintaining the centralized structure of the 988 Lifeline [3] Group 2 - Mosaicx is an AI-native platform that automates interactions across various communication channels, enhancing customer and employee satisfaction [5] - The company has over 30 years of experience in delivering enterprise customer experience solutions and is part of WestCX, which is under the West Technology Group, LLC, managed by Apollo Global Management, Inc. [5]