Core Insights - The perception of tipping culture in America is that it is excessive, but this is only partially true, especially for small businesses [1] - Tipping fatigue exists, yet Americans are still tipping, becoming more selective about when and how much to tip [2] Tipping Trends - The average tip percentage across various categories is 15.46%, with restaurants, fast food, and transportation averaging between 14% and 16%, while personal services like barbering and beauty services average 17% and miscellaneous services average 18.3% [3] - The average dollar amount for tips has increased to $12.44, with specialty services like automotive repair often seeing tips over $20, indicating that high-quality experiences are rewarded with higher gratuity [4] Customer Experience - Small and micro-sized businesses need to be cautious about how they prompt for tips, as excessive prompts can undermine the legitimacy of tipping in customers' minds [5] - Tipping trends vary by state, with South Carolina leading at an average tip rate of 20.71%, followed by Wisconsin at 19.15% and Connecticut at 18.43%. However, Connecticut has the highest average dollar amount for tips at $13.06 [6]

Core Insights - Diebold Nixdorf and Autogrill have expanded their partnership in Italy to enhance the traveler experience through managed services and retail technology solutions [1][2] Group 1: Partnership Details - Diebold Nixdorf will act as a single point of contact for Autogrill's multivendor IT ecosystem in Italy, providing a suite of managed services [1][2] - The agreement includes standardized and scalable SMDN AllConnect Services for various food and beverage outlets across Italy, including highways, airports, and train stations [2] - New flexible checkout solutions, such as self-ordering kiosks and the modular DN Series EASY ONE, will be implemented to improve service delivery [2] Group 2: Company Statements - Francesca Porta from Avolta emphasized the importance of reliable technology for a frictionless traveler experience in the hospitality sector [3] - Lorenza Sbarbaro from Diebold Nixdorf highlighted the goal of providing travelers with a quick and enjoyable restaurant experience through advanced technology solutions [3] Group 3: Company Background - Autogrill, part of Avolta, is a leading provider of food and beverage services for travelers, operating in 70 countries and over 1,000 locations, serving more than 2.5 billion travelers annually [4] - Diebold Nixdorf automates and transforms banking and shopping experiences, partnering with top financial institutions and retailers globally, with a presence in over 100 countries [5][6]