Core Insights - Douglas Elliman Realty has appointed Chris Reyes as Chief Technology Officer, bringing over 20 years of experience in technology innovation within the real estate and financial services sectors [1][2][3] Company Overview - Douglas Elliman Realty, LLC is one of the largest independent residential real estate brokerages in the United States, with operations across multiple states including New York, California, and Texas [5] - The company is involved in sourcing, using, and investing in early-stage disruptive property technology (PropTech) solutions and provides various real estate services [5] Leadership and Vision - Chris Reyes is recognized as a proven technology leader with expertise in building scalable platforms that empower real estate professionals [3] - Reyes expressed enthusiasm for leveraging technology to enhance the real estate experience and aims to drive technology transformation across departments for the benefit of agents and clients [4]

Financial Data and Key Metrics Changes - The company reported an adjusted net loss of $3 million in Q3 2025, an improvement from an adjusted net loss of $16 million in Q2 2025, driven by higher lock volume and servicing revenue [12][14] - Pull-through weighted rate lock volume increased by 10% to $7 billion from $6.3 billion in the previous quarter, aligning with guidance [12][16] - Adjusted total revenue rose to $325 million in Q3 2025, compared to $292 million in Q2 2025 [12][14] - The pull-through weighted gain on sale margin was 339 basis points, up from 330 basis points in the prior quarter [13][14] - Total expenses increased by 6% to $19 million, primarily due to one-time benefits recognized in the prior quarter [14][16] Business Line Data and Key Metrics Changes - Loan origination volume decreased by 3% to $6.5 billion in Q3 2025 from $6.7 billion in Q2 2025 [13] - Servicing fee income increased from $108 million in Q2 2025 to $112 million in Q3 2025, reflecting growth in the servicing portfolio [14] Market Data and Key Metrics Changes - The company expects pull-through weighted lock volume in Q4 2025 to be between $6 billion and $8 billion, and origination volume between $6.5 billion and $8.5 billion [16][17] Company Strategy and Development Direction - The company is focused on a diversified business model with best-in-class origination capabilities across multiple channels, aiming to profitably regain market share [5][10] - A business transformation was initiated in Q3 2025, including new leadership across origination channels and technology functions [6][10] - The company is leveraging technology and innovation to improve customer experience and operational efficiency [9][10] Management's Comments on Operating Environment and Future Outlook - Management expressed confidence in the ability to fund growth opportunities and maintain a strong capital structure despite upcoming debt maturities [21][34] - The company anticipates improved profitability with a sustained decrease in mortgage rates, leveraging its direct origination platform and technology investments [18][34] Other Important Information - The company ended Q3 2025 with $459 million in cash, an increase of $51 million from Q2 2025 [17] - The leadership team has been reshaped to focus on profitable market share growth and operational efficiency [10][18] Q&A Session Summary Question: Outlook for funding growth with capital given upcoming debt maturities - Management feels confident about funding growth opportunities and has supportive lender relationships [21] Question: Minimum level of originations needed to return to profitability - Management indicated that profitability is closely tied to margins, which are dynamic and will improve with increased volume [30] Question: Consideration of capital raising when stock price was higher - Management acknowledged the attractiveness of raising capital at higher stock valuations and is exploring various options to strengthen the capital structure [33][34]