Core Insights - Ping An Bank has been upgraded to "AA" in the latest MSCI ESG Ratings, reflecting its strong performance in environmental, social, and governance (ESG) criteria [1][2][3] Group's ESG Strategy - The upgrade from "BB" to "AA" over the past five years highlights Ping An Bank's leadership in ESG within the global banking sector and the successful execution of the Group's ESG strategy [2][4] - Ping An has integrated sustainable development into its corporate strategy, maintaining its leadership in the "Multi-Line Insurance & Brokerage Industry" in the Asia-Pacific region for three consecutive years [4] Key Achievements of Ping An Bank - By the end of June 2025, the Bank's green loan balance reached RMB 251.746 billion, supporting various sectors including energy efficiency and environmental protection [6] - In 2024, the Bank conducted 50 emergency drills and provided an average of 35 hours of training to employees, significantly enhancing data security awareness [6] - The Bank invested RMB 88.44 million in nearly 8,000 training sessions in 2024, with employees averaging 92 hours of training, and female employees making up 55.5% of the workforce [6] - Consumer rights protection is prioritized, with a 12% year-on-year decrease in customer complaints in 2024 and a 100% resolution rate [6] - The Bank's MSME loan portfolio grew to RMB 499.524 billion by the end of June 2025, serving over 970,000 customers, with new MSME loans issued increasing by 33.6% year-over-year [6] Future Outlook - Ping An will continue to focus on a customer-centric approach and deepen its technology-driven "integrated finance + health and senior care" strategy [6][7] - The Group aims to enhance its governance and risk management framework while promoting green and low-carbon development [6][7]