Online Freelance Platforms
Search documents
Fiverr's Marketplace Under Pressure: What's the Path Forward?
ZACKS· 2026-01-22 17:51
Core Insights - Fiverr International (FVRR) operates a digital marketplace connecting businesses with freelancers across over 750 service categories, traditionally serving small businesses seeking affordable digital services [1] Marketplace Performance - The core marketplace business is experiencing pressure as annual active buyers declined 11.7% year over year to 3.3 million as of September 30, with marketplace revenues falling 2% to $73.6 million in Q3 2025, indicating weakness in the traditional customer base [2] - Despite the decline in active buyers, annual spend per buyer increased 11.7% to $330, suggesting that Fiverr retains higher-value customers even as lower-intent buyers exit [3] Demand Shifts and Service Trends - The demand for commoditized tasks is decreasing as AI tools lower execution barriers, while complex projects in AI development and enterprise services are gaining traction [3] - Fiverr's Dynamic Matching and Managed Services are aligned with this shift, achieving GMV growth of 22% and 65% respectively, with average project sizes of $2,200 and $17,000 [3] Strategic Transition - Fiverr is transitioning from a high-volume marketplace to a more premium services platform, with near-term risks associated with buyer attrition potentially outpacing the adoption of upmarket offerings [4] - Long-term sustainability will depend on the ability to scale higher-value engagements quickly enough to stabilize revenues [4] Competitive Landscape - Fiverr's marketplace pressure reflects broader shifts in workforce platforms, with competitors like Upwork focusing on enterprise clients and longer-term engagements, providing them with greater protection from commoditization [5] - Adecco is transitioning towards digital talent solutions, overlapping with Fiverr's upmarket push, while Upwork continues to compete for higher-value digital work [5] Financial Performance and Valuation - Fiverr shares have declined 39.9% over the past six months, contrasting with the Zacks Internet - Commerce industry's return of 0.2% [6] - Fiverr is shifting towards complex, higher-value services, with rising average spend per buyer despite a smaller active buyer base [8] - The stock is trading at a forward 12-month price-to-sales ratio of 1.24X, compared to the broader Zacks industry's 2.15X, indicating it may be undervalued [9] - The Zacks Consensus Estimate for Fiverr's 2025 EPS is 76 cents, reflecting an 18.75% increase from the previous year [11]
Upwork Monthly Hiring Report: Hiring for Customer-Facing Skills Increased 30% in October as Businesses Prepare for Holiday Demand
Globenewswire· 2025-11-05 14:00
Core Insights - 78% of businesses plan to hire independent talent in the next three months, indicating a shift towards flexible hiring practices to meet seasonal demands [1][8] - The freelance economy is generating an estimated $1.5 trillion in annual earnings, highlighting its significance in the labor market [1][8] Hiring Trends - Flexible hiring for customer-facing skills grew by 30% ahead of the holiday season, as companies seek to enhance customer support and optimize e-commerce performance [2][6] - Data mining and management roles increased by 26%, reflecting a focus on quality and reliability in digital operations [3][6] - High-value creative contracts surged, with game design and development seeing a 38% increase, driven by the need for original storytelling and brand strategy [4][6] In-Demand Skills - The top in-demand AI-enabled skills include customer service and tech support (30% growth), community management and tagging (29% growth), and e-commerce development (9% growth) [6] - Businesses are particularly looking for skills in AI proficiency (61%), digital marketing (53%), and strategic and creative thinking (44%) [6] AI Integration - The integration of AI in workflows is evolving from experimentation to execution, with companies focusing on building AI infrastructure [7] - The combination of creative and AI skills is fostering new forms of collaboration, as teams utilize AI for ideation and content refinement [7]
Fiverr Survey Debunks Gig Economy Myths: Freelancers Lead With Discipline, Flexibility, and AI
Globenewswire· 2025-10-16 10:00
Core Insights - Fiverr is celebrating International Freelancer Day on October 16, 2025, by launching initiatives to support freelancers and challenge misconceptions about the gig economy [1][4] Group 1: Survey Insights - A survey of 3,500 freelancers indicates that 50% prioritize flexible work locations and 48% value their own hours, while 81% work from dedicated home offices [2] - 76% of freelancers use AI tools, with 64% reporting increased productivity, and 40% self-teaching AI skills without formal training [2] - Only 15% of Gen Z freelancers view competition with AI as a major challenge, compared to 37% of older freelancers [2] Group 2: Freelancing Trends - 32% of freelancers identify as "anywhere workers," planning to work from multiple locations, with 23% intending to do so in the next year [3] - Unique work locations reported by freelancers include a treehouse, tuk-tuk, lavender field, and inside a pyramid in Egypt [3] Group 3: New Initiatives - Fiverr is launching four initiatives for International Freelancer Day, including a Community Rewards Store and Freelancer Tuesdays to enhance freelancer connections [4][5] - The Community Rewards Store allows freelancers to earn points for community engagement, redeemable for rewards like meetings with the CEO, airline vouchers, and Fiverr credits [9] - Freelancer Tuesdays will provide freelancers with professional support and networking opportunities at Fiverr's New York office [9]
Upwork Monthly Hiring Report: High-Value Work Grew 31% Among Large Businesses as AI Amplifies Demand for Human Skills
Globenewswire· 2025-09-02 13:00
Core Insights - The inaugural monthly analysis of the freelance economy by Upwork reveals significant shifts in the U.S. labor market, highlighting the increasing demand for human-centric skills such as fact-checking and video editing [1][2][8] - The freelance economy, generating approximately $1.5 trillion in annual earnings, serves as a leading indicator for broader labor market trends, reflecting how businesses are adapting to changes [1][10] Hiring Trends - High-value work among large businesses increased by 31%, indicating a strategic use of flexible talent to fill key gaps and drive growth despite a softer overall labor market [3] - Demand for AI and machine learning skills surged by 40% among small and medium-sized businesses (SMBs), with video and animation skills also growing by 27%, suggesting that SMBs are leveraging technology to innovate [4] - The rise of the creator economy is evident, with 15% of jobs on Upwork driven by content creator demand, and a notable increase in AI skills required for these roles [6] Skill Demand - Categories vulnerable to disruption, such as writing, are experiencing growth, with demand for content writing and language tutoring increasing by 15% and 162% respectively, driven by high-value work [5] - The top in-demand AI-related skills in August 2025 include machine learning and Python, reflecting the evolving needs of businesses [7] Future of Work - The collaboration between AI and human talent is emphasized, with businesses hiring for skills that complement AI capabilities, such as quality control and creativity [8] - The Upwork Monthly Hiring Report aims to provide real-time insights into hiring trends, focusing on the freelance economy as a vital sector of the workforce [10]
Upwork or Fiverr? Picking the Winner in the Freelance Race
ZACKS· 2025-06-30 13:46
Core Insights - The freelance economy is rapidly evolving, with Upwork Inc. (UPWK) and Fiverr International (FVRR) at the forefront, each adopting distinct strategies to leverage AI and cater to enterprise clients [1][5] Upwork Overview - Upwork reported record first-quarter results for 2025, with revenues of $193 million, a 1% year-over-year increase, and adjusted EBITDA of $56 million, reflecting a 29% margin [6] - The company is transitioning to an AI-native platform, utilizing its in-house AI assistant, Uma, which has seen a 52% increase in user engagement and a 58% rise in proposal-writing usage [7] - Upwork has access to over 80,000 AI specialists, addressing the talent gap as 63% of employers report a lack of skilled personnel [8] - For 2025, Upwork reaffirmed its revenue target of $740-$760 million and raised its adjusted EBITDA guidance to $190-$200 million, with EPS forecasted at $1.14-$1.18 [10] Fiverr Overview - Fiverr's first-quarter 2025 revenues increased by 15% year-over-year to $107.2 million, with an adjusted EBITDA margin of 18% [11] - The classic marketplace revenue declined by 0.8% to $77.7 million, while service revenues surged by 94% to $29.5 million, now representing 27.5% of total revenues [12] - Fiverr is evolving into a full-service work platform, focusing on larger clients and enhanced tools like Fiverr Pro and Fiverr Go, which are designed to improve buyer-seller interactions [13][15] - The company anticipates full-year revenues between $425-$438 million, with adjusted EBITDA margins expected to reach 20% in 2025 [11] Comparative Analysis - Upwork is positioned as a leader in AI integration within the freelance market, while Fiverr is gaining traction in high-margin services but faces challenges with a shrinking active buyer base [19][20] - Upwork's focus on AI and operational strength makes it a more compelling investment choice, currently rated as a Zacks Rank 1 (Strong Buy), compared to Fiverr's Zacks Rank 3 (Hold) [21]