Core Insights - Luvme Hair has clarified its return policy and customer support channels to enhance the after-sales experience for customers [1] Return Policy Overview - Luvme accepts returns and exchanges within a 30-day window for unused products in original condition [3] - VIP members have access to a limited number of free return opportunities based on their membership level [4] - Return labels are provided for U.S. customers, while eligible international customers may have return shipping fees reimbursed [5] - Refunds are processed within a reasonable timeframe after returns are approved and received [6] Customer Support Guidelines - Customers can contact support via email at customercare@luvmehair.com for inquiries related to returns, orders, or products [9] - An online contact form is available on the Luvme website for faster issue handling [9] - Luvme offers verified WhatsApp support for quick messaging and sharing of issues [9] - A 24/7 live chat feature on the website allows for immediate assistance with basic questions [9] Company Background - Luvme Hair is recognized in the wigs industry, known for a variety of products including long wigs and curly hair wigs, with a focus on quality and customer satisfaction [10] - The brand has over 3 million satisfied customers, reflecting its commitment to quality and service [10]

Core Insights - Luvme Hair is launching its 2025 Last Black Friday Carnival, offering significant discounts on premium wigs for a limited time [1][2][3] Promotion Details - The event features up to $130 off select wig collections for 72 hours, with sitewide discounts of 32% available using the code SAU32 [3][4] - Additional tiered savings are available based on purchase amounts, with discounts of $30, $60, $90, and $130 for spending $119, $179, $279, and $379 respectively [4][3] - The promotion period runs from December 1, 2025, to December 5, 2025, with select products available at up to 70% off without requiring a discount code [3][4] Brand Commitment - Luvme Hair emphasizes the importance of self-expression and confidence through its products, aiming to make high-quality wigs accessible to all customers [4][5] - The brand has a loyal customer base of over 3 million, known for its innovative and high-quality wig offerings [5]