Core Viewpoint - China Post Consumer Finance Co., Ltd. has established itself as a significant player in the consumer finance sector over the past ten years, focusing on inclusive finance and leveraging technology to enhance service efficiency and customer experience [2][3][6]. Group 1: Company Overview - Established in November 2015, China Post Consumer Finance is positioned as a national licensed consumer finance institution, initiated by Postal Savings Bank of China [2]. - The company has developed a diverse product portfolio covering various consumer scenarios, including 3C digital products, travel, education, and home decoration [3]. - As of October 2025, the company has served 18.57 million key customer groups, with a loan issuance scale exceeding 1 trillion yuan [4]. Group 2: Financial Performance - Since 2022, the comprehensive pricing of loans has been on a downward trend, with a decrease of 4.53 percentage points from the end of 2021 to October 2025 [3]. - The company has provided special services such as interest fee waivers and credit support plans to 238,500 customers since 2020 [3]. Group 3: Technological Advancements - The company has developed the "Youyuanjian" model, which has significantly improved internal efficiency and customer experience through the integration of AI and business processes [6]. - The intelligent customer service system has achieved a 98% accuracy rate in customer intent recognition, enhancing customer satisfaction [6]. - As of October 2025, the company holds 106 authorized patents and 135 software copyrights, with over 90% of its application systems being self-developed [7]. Group 4: Consumer Rights Protection - China Post Consumer Finance actively promotes consumer rights protection through various educational initiatives, including online and offline campaigns targeting vulnerable groups [8][10]. - The company has launched nearly 20 creative anti-fraud public welfare activities since 2021, reaching over 100 million consumers [9]. Group 5: Social Responsibility - The company engages in educational poverty alleviation activities, such as the "Walking Blackboard" initiative, which focuses on improving the quality of education in rural areas [10]. - It promotes green consumption through initiatives like the "Old for New" program and the "Youyou Forest" feature, which rewards users for environmentally friendly behaviors [11].