Core Viewpoint - The article highlights consumer concerns regarding the safety and design flaws of the Joyoung baby food steamer, which was marketed as having "zero plastic" but was found to contain PP material that melted and emitted odors during use [1] Group 1: Product Issues - A consumer reported that after several months of use, the Joyoung baby food steamer emitted a plastic smell and showed signs of melting and carbonization [1] - The product's design was criticized for lacking insulation between the aluminum heating element and the plastic outer shell, leading to overheating and melting of the plastic [1] - The temperature sensor was found to be improperly positioned, allowing the inner pot to reach temperatures of 250 degrees Celsius, exceeding the tolerance of PP plastic [1] Group 2: Consumer Feedback and Company Response - Many users reported similar issues with the same model, indicating that the problem is not isolated [1] - Initial attempts by the consumer to return the product were met with resistance from customer service, and there was a lack of proactive communication from the manufacturer [1] - Some users successfully obtained refunds after reporting the issue, while others were asked to send the product for offline testing [1] Group 3: Marketing and Compliance Concerns - The product was advertised as being made from "zero plastic," but customer service later confirmed that the outer shell, base, and bottom cover were made of PP material, contradicting the marketing claims [1] - The article raises concerns about the compliance of the product's marketing with actual material specifications and safety standards, particularly given its implications for consumer health [1]