Core Points - The launch of the "Cloud Window" remote intelligent government service platform at highway service areas marks a significant extension of government services into transportation hubs and highway networks in Hangzhou [1][2] - The platform addresses common pain points for truck drivers, such as difficulties in city entry, high detour costs, lack of mobile skills, and time constraints for handling administrative tasks [2] - The "Cloud Window" integrates high-speed scanning, ID card reading, and remote video systems to facilitate 37 high-frequency administrative tasks, allowing truck drivers to complete processes with a simple touch [2] - The average processing time for administrative tasks has been reduced from 4 hours to 30 minutes, significantly improving efficiency [2] - The Hangzhou transportation department plans to expand the "Cloud Window" services, enhance electronic certificate interoperability, and streamline cross-province services to further improve convenience for the public [2]