Core Insights - The article highlights the successful implementation of the "Cloud Delivery" series of services by the Liuzhou Federation of Trade Unions, which has significantly improved the welfare of workers through digital innovation [1][2][3] Group 1: Service Impact - The "Cloud Delivery" initiative served over 2.9 million workers in 2024, with platform views exceeding 6 million and over 32,000 new gig economy workers joining the union [1] - The "Cloud Delivery" series includes six online service matrices, such as "Cloud Delivery of Coolness," "Cloud Delivery of Breakfast," and "Cloud Delivery of Health," creating a comprehensive digital service system [1][2] Group 2: Participation and Engagement - The "Cloud Delivery of Coolness" event in summer 2024 attracted approximately 45,000 outdoor workers, with 18,000 new verified members, 92% of whom were gig economy workers [2] - The initiative has transformed the union's service approach from "service seeking people" to "service reaching people," enhancing engagement among workers [1][2] Group 3: Operational Efficiency - The integration of various business functions through a data platform has led to improved efficiency and precision in resource allocation, moving from fragmented to systematic service delivery [2] - The "Cloud Delivery" series has established a positive feedback loop of service implementation, data analysis, decision optimization, and service innovation [2] Group 4: Future Plans - The Liuzhou Federation of Trade Unions aims to continuously iterate the "Cloud Delivery" services to ensure that every worker feels the support and warmth of the union, regardless of their location [3]