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告别排长队,刷脸就能挂号、取药
Xin Lang Cai Jing· 2026-01-20 19:55
Core Viewpoint - The article highlights the systematic implementation of digital healthcare payment reforms in Hunan Province, significantly enhancing the medical experience for citizens through various payment methods such as credit payment, facial recognition, QR code payment, and mobile payment [1][8]. Group 1: Credit Payment - The "medical + insurance + finance" credit medical model trialed in Yongzhou since July 2025 allows insured individuals to complete outpatient payments immediately after consultation, eliminating the need for multiple queues [2]. - The "family payment" feature enables insured individuals to share their credit limits with family members, facilitating easier access to healthcare for those unable to manage payments themselves [3]. Group 2: Facial Recognition Payment - Facial recognition payment addresses the challenges faced by elderly and young populations who may struggle with smartphone usage, providing a convenient solution [4]. - Over 380 facial recognition terminals have been deployed in key locations across Liuyang, allowing residents to access services locally [4]. Group 3: QR Code Payment - The "one code payment" feature in Chenzhou allows insured individuals to complete both insurance and personal payments with a single action, achieving a settlement rate of 62.56% [6]. - This new functionality is being promoted across more medical institutions to streamline the payment process [6]. Group 4: Mobile Payment - The introduction of mobile payment options is shifting healthcare payment processes from physical windows to digital platforms, enhancing convenience for users [7]. - In Ningxiang, the average payment time at hospitals has been reduced from 15-20 minutes to under 3 minutes due to the implementation of mobile payment systems [8]. Group 5: Overall Impact - The diverse innovations in payment methods are effectively addressing the needs of different demographics and scenarios, significantly reducing waiting times and improving the overall healthcare service experience [8].