Core Viewpoint - The company successfully restored power to the 110 kV Dongshan line after a fault caused by extreme cold weather, ensuring stable electricity supply during the peak demand period before the Spring Festival [2][3]. Group 1: Emergency Response and Repair Operations - The repair team, led by the captain, responded promptly to a power outage caused by ice accumulation on the line, which affected the electricity supply to the 75th Regiment and surrounding areas [2]. - The team worked in temperatures as low as -20 degrees Celsius for nearly four hours to restore power, demonstrating commitment to maintaining electricity supply during critical times [2][3]. - The repair operation is indicative of the increased pressure on power supply due to peak load, extreme weather, and holiday demand during the year-end and New Year period [3]. Group 2: Preventive Measures and Community Engagement - The company conducts thorough inspections of substations and power lines to prevent issues related to freezing and moisture, ensuring the reliability of the power supply [4]. - A mobile application has been developed to facilitate easy payment of electricity bills and service requests, enhancing customer convenience and satisfaction [4]. - The company actively engages with vulnerable groups, such as the elderly, by providing on-site services to improve electrical safety and ensure peace of mind for residents [4]. Group 3: Commitment to Service and Community Welfare - The company emphasizes that power supply is a fundamental aspect of people's livelihoods, especially during the Spring Festival, and every effort is made to ensure uninterrupted service [5]. - Employees are dedicated to maintaining a warm and safe environment for families during the festive season, working tirelessly to provide reliable electricity [5].