Core Insights - ServiceNow reported quarterly earnings of $4.82 per share, exceeding the Zacks Consensus Estimate of $4.21 per share, and up from $3.72 per share a year ago [1] - The earnings surprise was +14.49%, and the company has surpassed consensus EPS estimates in all four quarters over the past year [2] - Revenues for the quarter reached $3.41 billion, surpassing the Zacks Consensus Estimate by 1.66%, and up from $2.8 billion year-over-year [3] Earnings Performance - The company has consistently exceeded earnings expectations, with a surprise of +15.54% in the previous quarter [2] - The current consensus EPS estimate for the upcoming quarter is $4.40, with expected revenues of $3.5 billion, and for the current fiscal year, the estimate is $16.82 on $13.16 billion in revenues [8] Market Position - ServiceNow shares have underperformed the market, losing about 11.5% since the beginning of the year, while the S&P 500 has gained 17.2% [4] - The Zacks Rank for ServiceNow is currently 3 (Hold), indicating expected performance in line with the market in the near future [7] Industry Context - The Computers - IT Services industry, to which ServiceNow belongs, is currently in the top 24% of over 250 Zacks industries, suggesting a favorable outlook compared to lower-ranked industries [9] - Another company in the same industry, Wix.com, is expected to report quarterly earnings of $1.45 per share, reflecting a year-over-year change of -3.3% [10]