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国网北京电力:“AI+电力” 实现电力抢修服务“未诉先办”
Zhong Guo Neng Yuan Wang· 2025-04-21 08:39
Core Viewpoint - The State Grid Beijing Electric Power Company has implemented an innovative application called "One Map of the Power Grid" to enhance power outage assessment and repair services using AI technology, significantly improving fault diagnosis efficiency and reducing repair time [1][6]. Group 1: Technology Implementation - The "One Map of the Power Grid" is a digital transformation tool that provides real-time monitoring of the power grid's operational status, presenting equipment data and geographical maps for visual service [1][3]. - The Guangming Power AI model, the first trillion-level AI model in China's power industry, is integrated into the "One Map of the Power Grid" to offer specialized intelligent services across the entire power industry chain [1][3]. Group 2: Service Efficiency - Since the beginning of this year, the company has provided fault assessment services 2,688 times in the Tongzhou area, achieving an average reduction of 20 minutes in repair time, transitioning from reactive to proactive service [6][8]. - The AI-assisted system allows for immediate fault detection and analysis, enabling the company to notify property management for quick resolution of issues before customers report them [5][6]. Group 3: Customer Impact - The proactive communication from the power company during extreme weather conditions has helped alleviate residents' anxiety during power outages, ensuring a better quality of service for property management [5][6]. - The integration of AI technology has improved the overall efficiency of fault diagnosis and repair, enhancing the reliability of power supply for residents [8].