Core Insights - The upgraded telephone intelligent guidance system in Danyang has significantly improved the efficiency of converting individual businesses to enterprises, allowing for completion within a day [1][2] - The system integrates smart voice navigation, SMS guidance, and human assistance to streamline the business registration process [1][2] Group 1: System Features - The new system includes a visual interactive interface that allows users to quickly select business types and receive real-time SMS with guidelines and material lists [2] - The scope of services has expanded to cover a wider range of registration matters, including enterprise establishment, changes, cancellations, and migration [2] - The system has successfully handled over 14,000 hotline calls and sent more than 5,000 guidance SMS since its launch, averaging over 80 guidance sessions per day [1] Group 2: Service Improvement - The Danyang Data Bureau has enhanced the system to improve user satisfaction by adding a dedicated call channel for in-depth guidance, ensuring accurate and professional responses [2] - Continuous monitoring of consultation trends and regular user feedback will be implemented to optimize system response times and enhance service quality [2]