Core Insights - The article highlights the successful implementation of the "online social worker" platform in Linping District, which has significantly improved community service efficiency and resident satisfaction [1][2] Group 1: Implementation and Coverage - The "online social worker" platform has been fully implemented across 15 communities in Linping District since March, establishing 204 resident groups and covering over 6,500 households [1] - The platform has responded to over 1,500 policy inquiries and life requests, leading to a notable increase in resident satisfaction [1] Group 2: Governance Model Transformation - Linping District has deepened its "Door Clear 2.0" grassroots governance model, utilizing "mainstream social platforms + AI" to transition community services from a "manpower strategy" to "intelligent collaboration" [1][2] - The platform has facilitated the identification of vulnerable groups and enabled proactive interventions, such as preventing financial scams targeting elderly residents [1] Group 3: Enhanced Community Interaction - The establishment of dedicated groups for local businesses has improved policy promotion and safety alerts, creating a governance framework where minor issues are resolved within groups and major issues are handled at the community level [2] - During the summer security patrols, grid workers reported hazards in real-time, achieving a conflict resolution rate of 99% [2] Group 4: Future Developments - The district plans to continue optimizing the "online social worker" platform and deepen the "safe visit + data empowerment" model to ensure comprehensive governance coverage [2] - The goal is to achieve a governance standard where no household, individual, or issue is overlooked [2]