Q1 2026 Financial Performance - Service revenue reached $1763 million, representing a 2% year-over-year growth[39, 40, 42] - Total revenue amounted to $1814 million, showing a 2% year-over-year increase[39, 40, 42] - GAAP operating margin stood at 03%[39] - Non-GAAP operating margin was 9%[39, 40] - Cash flow from operations was $12 million[39] - Cash, equivalents, and restricted cash totaled $82 million at quarter-end[39] Business Highlights - Voice AI Interactions increased more than 7x from Q1 2025[35] - Annual revenue from customers with 3 or more products now represents more than one-third of annual revenue, excluding consumption revenue[35] Future Guidance - Q2 2026 service revenue is projected to be between $170 million and $175 million, with a growth rate ranging from -29% to 00% year-over-year[61] - Q2 2026 total revenue is expected to be between $175 million and $180 million, with a growth rate ranging from -33% to -06% year-over-year[61] - FY 2026 service revenue is projected to be between $685 million and $700 million, with a growth rate ranging from -11% to 10% year-over-year[63] - FY 2026 total revenue is expected to be between $706 million and $720 million, with a growth rate ranging from -13% to 07% year-over-year[63]

Business Highlights - 8x8's Voice AI interactions increased nearly 75% from Q3 2025 [31] - The number of customers with 3 or more 8x8 products increased 13% from Q4 FY 2024 [31] - 8x8 announced Technology Partner EcoSystem partnerships with SpinSci Technologies [32] Financial Performance (Q4 2025) - Service Revenue reached $171.6 million [37, 41] - Total Revenue amounted to $177 million [37, 41] - Non-GAAP Operating Margin was 10% [37, 41] - Cash flow generated by operations was $6 million [37] - Cash, equivalents, and restricted cash at quarter-end totaled $89 million [37] Financial Performance (FY 2025) - Service Revenue was $692.9 million [40] - Total Revenue reached $715.1 million [40] - Non-GAAP Operating Margin was 11% [40] - Principal of term loan debt was reduced by $73 million [40] Guidance - Q1 2026 Service Revenue is projected to be between $170 million and $175 million [73] - Q1 2026 Total Revenue is expected to be between $175 million and $182 million [73] - FY 2026 Service Revenue is projected to be between $682 million and $702 million [74] - FY 2026 Total Revenue is expected to be between $702 million and $724 million [74]