Summary of the Conference Call Company and Industry Overview - The conference call discusses **浩瀚公司 (Haohan Company)** and its strategic initiatives in the **AI and IT services industry**. The company has acquired **云边云 (Yunbianyun)** to enhance its AI application capabilities and address market challenges. Key Points and Arguments Acquisition of Yunbianyun - The acquisition of Yunbianyun is a strategic move to address two main pain points in AI application: the selection of specific application scenarios and the willingness of customers to pay. Yunbianyun has nearly **1,000 clients** and over **10,000 stores** across industries such as **restaurant chains** and **medical logistics**, including well-known brands like **7-11**, **Wagas**, and **Under Armour**, which have good payment habits [2][3][4] AI Application Deployment - Haohan plans to deploy lightweight AI hardware or software in retail scenarios, transitioning from free trials to paid models to enrich AI application scenarios and quickly gather customer feedback for product development [2][4] - The company aims to create AI outbound services as lightweight intelligent agents or digital employees, deploying them in stores as a SaaS model, with potential expansions into video surveillance, customer satisfaction surveys, and dynamic inventory management [2][6] SD-WAN Technology Integration - Haohan utilizes **SD-WAN technology** to optimize network connections for large, dispersed enterprises like 7-11 and Wagas, embedding its AI technology for deeper collaboration and increased customer retention, leading to stable revenue [2][5][10] Business Model and Customer Retention - The current business model is based on **SaaS**, with a customer renewal rate exceeding **90%** and minimal bad debts, indicating high service quality and customer loyalty. The pricing strategy is project-based, with stable annual renewals and low bad debt amounts [6][11] Future Market Expansion - Haohan aims to gradually enter the **To C (consumer)** market, which has a larger capacity than the current **B (business)** market. Collaborations with telecom operators are expected to expand revenue sources and reduce costs, creating synergies [4][14] Performance Commitments and Confidence - Haohan has lowered performance commitments for Yunbianyun and set up excess performance reward clauses, expressing confidence in achieving a net profit of over **14 million** by **2026** [3][7][8] Cost Advantages and Empowerment - Yunbianyun achieves cost advantages through STY access and cloud acceleration services, while Haohan's long-term relationships with telecom operators allow for better pricing, saving approximately **30%** on costs [13] AI Strategic Planning - Haohan's AI strategy focuses on practical application and generating real cash flow rather than merely spending on large models or hardware. The company emphasizes solving customer pain points and aims to share results with partners as progress is made [14] Other Important Insights - The company is exploring various AI applications, with AI outbound services being the most mature. There are ongoing discussions about expanding functionalities in retail and chain stores [6][10] - Haohan's established relationships with IT departments and operational teams enhance its ability to acquire customers and provide tailored solutions [11][12]