AI Companion 2.0

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Zoom (NasdaqGS:ZM) Earnings Call Presentation
2025-09-17 21:00
Financial Performance & Growth - Zoom's CFO highlights the company's AI-first vision, focus on innovation, growth acceleration, profitability, and shareholder value creation[20] - Zoom is experiencing accelerating growth driven by enterprise progress, online stabilization, product diversification, new routes to market, and AI monetization[47, 55] - Online revenue growth is stabilizing, moving from -8% to flat[59] - Enterprise revenue continues to drive growth, with implied revenue share increasing from 58% to 60%[65] - The number of customers contributing over $100k in TTM (Trailing Twelve Months) revenue is increasing, representing 32% of total revenue[69, 70] - Zoom maintains strong non-GAAP gross margins of approximately 79%, with a target of 80%[102] - Zoom's non-GAAP operating margin is around 39%[102] - Zoom has executed a $2.7 billion buyback program ahead of schedule, leading to a YoY dilution of -1.9%[103] Product Diversification & AI Innovation - Zoom is diversifying its product set, with Workplace, Phone, and ZCX & Workvivo experiencing growth[77] - Millions of users are actively using AI, with a 4x YoY increase in monthly active users (MAUs)[80, 123] - Zoom is evolving its AI capabilities with AI Companion 2.0, enhancing user capabilities and workflows[122]