Workflow
Aetna Health app
icon
Search documents
Aetna expands initiatives to simplify experiences for health care professionals and patients
Prnewswire· 2025-12-04 13:00
Core Insights - Aetna, a CVS Health company, is advancing its strategy to streamline the healthcare system and enhance the experience for healthcare professionals and patients, as announced in June 2025 [1][3] Group 1: Prior Authorization Improvements - Aetna is focusing on reducing friction in the payer-provider experience by bundling prior authorization processes, integrating pharmacy prescriptions and medical procedures into a single clinical review [4][5] - As of November 2025, providers only need to submit one prior authorization for medical procedures, which automatically approves related medications under Aetna's pharmacy benefit if the medical PA is approved [5] - Aetna has introduced a musculoskeletal offering that includes various services and procedures, building on previous prior authorization bundles for cancer treatments [6] Group 2: Innovative Care Models - The Aetna Clinical Collaboration (ACC) program aims to provide personalized, affordable care by integrating Aetna nurses with hospital staff to support Medicare Advantage members [7][9] - The ACC program is projected to reduce 30-day readmissions and hospital length of stay by 5% once fully implemented, with initial rollout in 17 hospitals and plans for further expansion [9] Group 3: Digital and AI Integration - Aetna is part of CVS Health's $20 billion multi-year digital investment, focusing on AI and digitally enabled solutions to enhance member navigation through the healthcare system [10] - The Aetna Health app features a conversational AI function that will be expanded in early 2026, embedding generative AI throughout the digital experience [11] - Aetna is leveraging technology innovations across operational systems, including claims processing and care management, to simplify the healthcare system [12]
CVS Advances Digital Efforts to Simplify Healthcare Experience
ZACKS· 2025-08-14 13:31
Core Insights - CVS Health has committed to investing $20 billion in technology over the next decade to tackle interoperability challenges in the U.S. healthcare system [1][8] - The company has joined over 60 healthcare and technology firms in supporting the CMS Health Tech Ecosystem initiative, aiming to transform healthcare through collaboration between the private sector and government [2][8] - Aetna, a CVS subsidiary, launched Aetna Care Paths, a digital offering that provides members with tailored care recommendations and clear information about procedures and benefits [3][8] Technology and Innovation - Aetna's new technology upgrades include personalized cost tracking tools, improved identification of providers accepting new patients, and AI solutions for matching digitally submitted claims [4] - UnitedHealth Group is advancing digital healthcare with a thousand AI applications across its insurance, health delivery, and pharmacy units [5] - Walmart is leveraging AI and immersive technologies to create hyper-personalized shopping experiences [6] Financial Performance - CVS Health shares have increased by 46.8% year-to-date, contrasting with a 4% decline in the industry [7] - The company's forward 12-month price-to-sales ratio is 0.21, lower than the industry average of 0.39, indicating potential value [9] - Analyst estimates for CVS's earnings in 2025 and 2026 show a bullish trend, with current estimates at 6.32 for 2025 and 7.14 for 2026 [10][11]
Aetna Launches New AI and Digital Tools to Improve Access and Care
Prnewswire· 2025-07-29 11:00
Core Insights - Aetna, a CVS Health company, has launched Aetna Care Paths and AI-driven programs to enhance the healthcare experience for members and providers [1][5] - Aetna Care Paths is a digital tool that provides personalized care recommendations and simplifies the member experience through the Aetna Health app [2][4] Technology Investment - CVS Health is investing $20 billion in digital technology to simplify healthcare navigation, which is a key part of Aetna's strategy [5] - Nearly 50% of active Aetna members use the app monthly to manage their health and understand benefits [5] Aetna Care Paths Features - Aetna Care Paths offers personalized views of benefit information and a dedicated care team for members with specific health conditions [3][4] - AI-driven clinical care summaries can save nurses up to 90 minutes per day, allowing for more quality time with members [6][7] App Enhancements - The Aetna Health app includes features such as vaccine scheduling, a claims cost breakdown chart, AI-powered chat for immediate assistance, and personalized provider recommendations [9][11] - The app also offers advanced accessibility options, including a low-light dark mode interface [9] Company Overview - As of March 31, 2025, CVS Health operates over 9,000 retail pharmacy locations and serves approximately 88 million pharmacy benefits plan members [10] - The company provides health insurance products to over 37 million people, focusing on personalized, technology-driven services to improve health outcomes and reduce costs [10]