Core Insights - Agora Inc. has announced a collaboration with Exotel to enhance its AI voice bot capabilities, targeting high-growth markets in India and the Middle East [1][3] - The partnership aims to deliver between 50 million and 100 million AI-led voice interactions annually, leveraging market growth data and pilot results [3] Company Overview - Agora Inc. operates a real-time engagement platform-as-a-service across the United States, China, and internationally [4] - Exotel is recognized as a leading provider of AI transformation for customer engagement across various industries, including BFSI, Logistics, Consumer Durables, E-commerce, Healthcare, and Education [3] Technology Integration - The collaboration integrates Agora's Conversational AI Engine with Exotel's AgentStream, facilitating intelligent, real-time AI voice bots across multiple channels, including PSTN and IP [1][2] - Exotel's AgentStream connects AI bots to users through various platforms such as WhatsApp, in-app, and WebRTC, enhancing the human-like conversation experience [2]