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Air Canada Suspending Cuba Service in Response to Aviation Fuel Shortage
Globenewswire· 2026-02-09 17:27
Core Viewpoint - Air Canada has suspended its service to Cuba due to a shortage of aviation fuel, and will operate empty flights to return approximately 3,000 customers currently in Cuba back to Canada [1][2][4]. Group 1: Service Suspension and Customer Return - Effective February 9, 2026, Air Canada has suspended its flights to Cuba due to an ongoing aviation fuel shortage [1]. - The airline will operate empty flights to Cuba to pick up around 3,000 customers and return them to Canada [1][4]. - As of February 10, aviation fuel is projected to be unavailable at Cuban airports, prompting Air Canada to tanker in extra fuel for remaining flights [2]. Group 2: Customer Support and Refund Policies - Air Canada has introduced a flexible rebooking policy for customers traveling to Cuba and is now offering a refund policy for those affected by flight cancellations [5]. - Customers currently in Cuba who booked Air Canada Vacations packages can receive direct support from local representatives [6]. Group 3: Flight Schedule and Future Operations - Air Canada typically operates 16 weekly flights to four destinations in Cuba, but seasonal flights to Holguín and Santa Clara are canceled for the remainder of the season [7]. - Flights to Varadero and Cayo Coco are suspended with a tentative restart planned for May 1, pending review [7].